The resilient leader
Resilient Leadership When Things Get Difficult
Develop the skills to stay effective under pressure, maintain perspective through setbacks and make constructive choices when things don't go to plan.
When Is Resilient Leadership Needed?
Resilience matters when pressure increases, priorities compete and the way forward isn't always clear. It's what helps leaders continue to think clearly, make good decisions and respond constructively when circumstances become difficult.
Under Pressure
When demands increase and everything feels urgent
Through Change
When circumstances shift and the way forward isn't always clear.
After Setbacks
When mistakes, disappointments, or failures knock you off course.
With Difficult People
When relationships become strained or emotions run high.
When Overwhelmed
When competing demands make it difficult to see what matters most.
When Confidence Wavers
When uncertainty or self-doubt begins to affect how you lead.
The Resilient Leader Model
Resilience isn't one skill
Resilient leadership is made up of a range of skills that help us respond effectively when things get difficult.
The Resilient Leader model brings together 15 practical skills across four key skill sets.
How Resilient Are You?
Discover Your Resilience Profile
Resilience isn't about being strong in every situation. We all have areas that come more naturally and others that can become more challenging under pressure.
The Resilient Leader Diagnostic helps you reflect on your strengths and identify the skills that may be worth developing.
Assess yourself across all 15 Resilient Leader Skills.
Ready to discover your profile?
Complete the free diagnostic and receive your results across all 15 Resilient Leader skills.
Leadership Labs
Develop the skills that make a difference
Focused 2-hour online sessions exploring individual Resilient Leader skills and how to apply them when things get difficult.
Emotional Stability
Stay effective when emotions are running high.
Manage your emotional response, think clearly and respond constructively when things get difficult.
2-hour online Leadership Lab
Detachment
Step back without switching off.
Create enough distance from difficult situations to think more objectively, protect your energy and choose where your attention is best placed.
2-hour online Leadership Lab
Gratitude
Notice what's going well.
When things are difficult, it’s easy to focus on what’s wrong. Gratitude helps you recognise what is still positive, helping you keep things in perspective.
2-hour online Leadership Lab
etimes2 success stories
What others are saying
"Highly recommend Etimes2"
Known for his reliability and professionalism, Nigel has an exceptional talent for building rapport with participants, making them feel comfortable and engaged
- Michael Shannon
"Working with Nigel is enjoyable"
Nigel is approachable, a good listener, and always delivers on time with first-class materials. He provides a comprehensive service from commissioning through to evaluation.
- Karen Green
behind the resilient leader
Developed by Nigel McPolin
I'm an Occupational Psychologist with over 25 years' experience helping leaders and organisations navigate change, pressure and the everyday challenges of working with people.
The Resilient Leader brings together that experience into a practical framework of 15 skills that leaders can understand, develop and apply when things get difficult.
My work has taken me across 16 countries, working with leaders in organisations including Dell, McAfee, Ulster University and the Northern Ireland Civil Service.
Organisations I have worked with
"Loved everything so far"
"Nigel did a tremendous job. I would not hesitate to recommend him for similar work."
- HR Manager, Michelin
"Tremendous team growth afterwards"
"We have implemented Etimes2 for our Fitz family, Nigel has been an amazing support"
- Marian McGreevy, HR Manager, Fitzwilliam Hotel
"Highly recommend Nigel"
"Nigel handled the situation with the learners in a sensitive and professional manner"
- Professional Development Manager, Ulster University
Ready to discover how resilient you are?
The Resilient Leader Diagnostic helps you identify your strengths and the skills that may be worth developing across all 15 Resilient Leader skills.
Free to complete | Personal Results | Takes just a few minutes
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